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Shipping

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail UK Confirmed 2nd Class (3-5 working days and signature on delivery).

Should you prefer an alternative method or carrier, please contact our customer service.

Shipping fees include just postage costs and vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

For delivery services out of the UK border please contact us at maria@unalunabooks.com to get an estimation of the shipping cost.

 

RETURN & REFUND POLICY

You can return the goods supplied at any time up to seven working days after the day of delivery of your order. To do this, please e-mail or write to us. A full refund will be given for the returned items (including original postage costs), providing they are in their original condition and accompanied by a copy of the delivery note or receipt. Any postage costs incurred when returning your items will be at your own cost.

This cancellation policy does not affect your legal rights – for example, if goods are faulty or misdescribed. If an item is faulty or if we have made a mistake we will be happy to offer a refund, an exchange or a credit note. Please contact us for details.