Right of withdrawal

You can return the goods supplied at any time up to seven working days after the day of delivery of your order. To do this, please e-mail or write to us. A full refund will be given for the returned items (including original postage costs), providing they are in their original condition and accompanied by a copy of the delivery note or receipt. Any postage costs incurred when returning your items will be at your own cost.

This cancellation policy does not affect your legal rights – for example, if goods are faulty or misdescribed. If an item is faulty or if we have made a mistake we will be happy to offer a refund, an exchange or a credit note.

We guarantee your satisfaction and will replace or refund any item that does not meet your expectation or is damaged, within 30 days from receipt of goods. We would ask, however, that should you receive damaged goods you contact us within 14 days of receipt of goods in order that we can deal with the problem efficiently and effectively with our carrier. We will completely refund the full price of your order and delivery charge if you are not satisfied with the goods you receive Please contact us for details.